In 2016, four Riviera Nayarit hotels won the coveted AAA 5-Diamond Awards and eleven Nayarit hotels won the AAA 4-Diamond Awards! As well, eight Nayarit hotels won TripAdvisor's Greenleaders Award, achieving international recognition for good environmental and ecological practices!
Hotels in Mexico usually employ a classification system regulated by the Federal Tourism Secretariat, which consists of seven categories. The World Tourism Organization defines the criterion and universal parameters to classify the quality of food and lodging services.
The seven categories available in Mexico define a hotel rating system that includes (Source: CPTM Website):
This form of classification (or hotel rating guide) was originally created in France. After the Second World War, a hotel rating system was established to identify the price and comfort ranges of lodging facilities in order to help diminish the perceived risk that guests had when choosing lodging options.
In Latin America, this hotel star rating system was later adopted with their own classification systems. However, due to the constant evolution and improvement of world-class hotels, some properties exceeded the criteria established for Five Star hotels, and therefore rendered this hotel classification system insufficient. It was at this point when new categories like Gran Turismo and Categoría Especial came into play.
The classification of a hotel defines the price that must be paid for lodging: the higher the category, the higher the price of the hotel night. Similarly, the higher the category, the higher number of added hotel guest services.
The classic and best-known classification to determine what guest services are offered at each hotel is the number of stars awarded to its hosting services. Below is an overview of how the hotel star rating system compares to the AAA Diamond rating criteria.
AAA 1 Diamond = 1 & 2 Star Hotels - The basic classification, between one and two stars, applies to those hostels with basic services, which would be the equivalent to a One Diamond Hotel, according to the classification used by the American Automobile Association.
AAA 2 Diamond = 3 & 4 Star Hotels - Three and Four Star Hotels are establishments with professional attention that focus on low budget travel, and are similar to Two Diamond AAA hotels.
AAA 3 Diamond = 5 Star Hotels - Five Star Hotels are highly developed resorts, with amenities and services focused on addressing the needs of the travelers, and these would usually be classified as AAA Three Diamond Hotels.
1 Star Hotels: Generally, these are Home or Inn type accommodations, where the owners provide all the services themselves. You'll have a private room, sometimes with private bathrooms and sometimes with a shared bathroom. One Star hotels are strictly functional - they're meant to be used just to sleep in and then continue the trip - and in most cases they do not have maid service.
2 Star Hotels: These hotel accommodations offer private bathrooms and a larger living space with some extra furniture such as wardrobes or tables and chairs. They usually have food and drink service, although their menus and hours may be limited. Two Star hotels are suitable for travelers that are en route to somewhere else or for those who want a hotel only to spend the night, as they'll enjoy the rest of their trip outside the hotel.
3 Star Hotels: These hotel accommodations have an intermediate cost. Each room has ample spaces and is fully furnished with chairs, tables, wardrobes, TV, and comfortable bathrooms. They always have good locations, and most offer bellboy service, room service, concierge services, and bilingual services at the reception.
4 Star Hotels: These provide hotel services and comfort above average, with professionally designed décor, and food and beverage services within their premises. The most expensive rooms overlook scenic landscapes or a convenient location. Four Star hotels are best suited for recreation and family vacations. They have room service, TV and telephone in the room, and an emphasis on decoration and comfort.
5 Star Hotels: These are fine and elegant hotel facilities with a special emphasis on personalized customer service. Five Star hotels offer a wide range of services, sporting areas, swimming pools, luxury restaurants, and facilities for business meetings.
Gran Turismo Hotels (AAA 4 Diamond): These hotels consistently exceed guests' expectations and receive the highest ratings from the Ministry of Tourism, and therefore exceed the Five Star rating. Gran Turismo hotel facilities have been designed with exquisite taste, and they offer high comfort and specialized services. These hotel facilities usually are candidates to receive the AAA Four Diamond Award.
Categoría Especial Hotels (AAA 5 Diamond): This special classification of hotels is recognized worldwide and reserved for unique, exclusive hotels that offer exceptional luxury, personalized service, and an impeccable standard of excellence. Many of these AAA 5 Diamond hotels focus on services that include SPAs, arts and culture, and ecotourism, with a mandate to exceed guest expectations.
This program examines and rates hotels around the world for how well they implement good environmental practices and awards Platinum, Gold, Silver and Bronze recognition based on a point system.
To achieve a TripAvisor's GreenLeadersTM Award, hotels must meet strict criteria for environmental management, education and safety practices, as well as for water quality.
Dreams Villamagna Hotel Nuevo Vallarta TripAvisor's GreenLeadersTM Silver Award winner!
Hard Rock Hotel Nuevo Vallarta TripAvisor's GreenLeadersTM Platinum Award winner!
Marival Residences Luxury Hotel Nuevo Vallarta TripAvisor's GreenLeadersTM Platinum Award winner!
Hotel RIU Palace Pacifico Nuevo Vallarta
Grand Bliss Resort Nuevo Vallarta
Grand Mayan Hotel Nuevo Vallarta
Hotel Grand Sirenis Matlali La Cruz de Huanacaxtle
Hotel Cinco Punta de Mita
Hotel Iberostar Playa Mita / Litibu Green Globe Certification winner!
Hotel Villa La Estancia Flamingos
Hotelito Los Sueños Sayulita Nayarit TripAvisor's GreenLeadersTM Gold Award winner!
Royal Suites Hotel Punta de Mita TripAvisor's GreenLeadersTM Gold Award winner!
Hotel Decameron Los Cocoas Guayabitos TripAvisor's GreenLeadersTM Gold Award winner!
Grand Palladium Resort Punta de Mita TripAvisor's GreenLeadersTM Gold Award winner!